“Except for three visits, we went through this whole process while living out of town. My first impression of Justin was that I was dealing with a straightforward, honest, very trustworthy person who is good for his word. He bent over backwards to make this process work for us within our very difficult circumstances [Katrina victims; Ed.] He was extremely flexible with us.”

“During our three visits, he made his entire team available to us because we only had 3-4 hour windows to work in. We sat down in his office for our initial meeting before we ever signed on the dotted line and mapped out every detail. Justin was helpful to point out what was considered an upgrade (very little!) and even gave us a good guess at how much it would cost us if we wanted to proceed with it. He let us take out one wall and add a wall somewhere else that wasn't on the plan. He and John were very accommodating. The whole experience went smoothly. We knew what to expect at the end of that meeting.”

“The quality and the amenities that Justin offers as standards in his homes are considered upgrades that you have to pay extra for with other builders. One of those is finished trim in every room and every around every window. You just get more for the money with Encore. Another reason we went with Justin and Encore is that they are one of the very few who build with real wood floors.”

“His onsite construction manager, Jeremy, is absolutely awesome! Very accommodating and always follows through.”

“I was surprised and pleased at how generous the landscaping package was.”

“It comes down to this. A lot of builders can talk the talk, but Justin walks-the-walk!”

“We have built other custom homes prior to working with Encore. We were living out of town at the time we started building this house. My husband Dick saw another Encore home and loved it. We knew we had to call and talk to Justin. Our realtor saw the house and told us that we could not have that quality – that it was out of our price range; in fact, it was not!”

“The experience was night and day from the other processes. It was wonderfully unique.. Justin makes it as client-friendly as possible. He and John were willing to work with us on issues we considered important.”

“Justin was always accessible; we could talk directly to him any time. His foreman and the other people who work for him are great too, but it's unusual to have such direct access to the owner of the company.”

“On one of our visits to town, Encore's interior designer met us and took us to various places to help us pick out what we wanted. She was a tremendous help to us.”

“I love the built in closets! We have amenities in our house for which we would have paid other builders extra. The beautiful trim and casework, and the coffered and trey ceilings are all very carefully and beautifully fashioned.”

“Our circumstances were difficult. We were out of towners. Our son recommended that we talk to Justin at Encore. Justin bent over backwards to accommodate our many requests for changes to his original plan. We really felt, and appreciated, that he took a special interest in our home because of all of the changes we wanted to make. He flipped the master suite location, added a sun room, and even raised the roof to accommodate full sized ceilings on the second floor.”

“Among the many pleasant surprises we encountered, we were thrilled with his custom trim work and about his recommendations to build benches beneath the windows. The interior woodwork is second to none!”

“He is a local company with a local reputation on the line. You get much more with his homes than you would get from other builders. Ours is not a million dollar home; he went ‘slumming' when he decided to build our home. But with all that we got in our home, it really feels like a million dollar home! We would recommend him without reservation!”

"Justin is so talented and creative. He is passionate about designing and building. During our initial meeting, we were exchanging ideas for what we wanted and his enthusiasm for what we were doing was contagious - we were getting so excited because we could see how excited he was! He is genuinely interested in making customers happy."

"He also makes the whole process so easy. We went into it knowing we would have a lot of upgrades because that is what we wanted. We wanted the grill burning when we walked in the door, and Justin did everything in his power to cover all of the details."

"Working with the other Encore staff was a pleasure! It's almost like family; we became very close to Janet!"